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POLICIES


SHIPPING POLICY


• I currently only ship within the United States.


• Some items may be shipped from international warehouses, which can sometimes cause a unique smell from ink or packaging materials. This smell should fade quickly and will not affect the quality of your item.


• Orders are typically shipped within 7-10 business days.


• Delays may occur due to unforeseen circumstances, and shipping could take an additional week. If this happens, I’ll notify you. If you don’t receive an update, feel free to contact me so I can assist.


 

RETURN AND REFUND POLICY

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• If an item arrives misprinted, damaged, or defective, please email me within 30 days of receiving it to file a claim.


• If your order hasn’t arrived within the expected 10-day timeframe, you’re welcome to follow up with me for an update. Please keep in mind there may be delays outside of my control.


• For refund or replacement requests, provide a clear photo of the misprinted, damaged, or defective item along with your order confirmation via email.

 

 

PRIVACY POLICY

 

At Cybermindspeakz Truth LLC, I value your trust and am committed to protecting your personal information. This policy explains how I collect, use, and safeguard your information when you interact with my website.

Information I Collect


• Personal Information: When you place an order, sign up for updates, or contact me, I collect information like your name, email address, shipping address, and payment details.


• Usage Data: I may collect non-personal data, such as how you interact with the website, to improve its functionality and your shopping experience.

How I Use Your Information


• Order Fulfillment: Your information is used to process and ship orders, communicate updates, and provide customer support.


• Communication: I may send emails about your order, website updates, or special promotions (if you’ve opted in). You can unsubscribe at any time by clicking the link in the email footer.


• Third-Party Services: To operate my business, I work with trusted third-party providers for tasks such as payment processing, shipping, and customer service. These providers access your information only as needed to perform their services and are required to protect your data in accordance with privacy laws.

Data Protection

Your personal information is securely managed through the Wix.com platform, which hosts my website. Wix employs the following safeguards:


• Encryption: Wix uses HTTPS (SSL/TLS) to securely transmit your information, such as during checkout or when submitting forms.


• Secure Storage: Your data is stored on Wix’s secure servers, which comply with industry-leading security standards to protect against unauthorized access.


• PCI Compliance: Payments are processed through secure, PCI-compliant systems. I do not store or access your full payment details.


• Data Retention: Wix retains your data only as long as necessary to provide services, comply with legal requirements, or resolve disputes.

In addition to Wix’s safeguards, I take reasonable measures to secure any data I access directly, such as ensuring my devices and accounts are secure.

For more information on Wix’s privacy practices, please review their Privacy Policy.

Your Privacy Rights


• You can request access to, updates for, or deletion of your personal information by contacting me directly.


• If you no longer wish to receive promotional emails, you can unsubscribe using the link provided in the email footer.

Cookies

My website may use cookies to personalize your experience, remember preferences, and enhance site functionality. You can manage or disable cookies through your browser settings.

Third-Party Integrations

To provide a seamless shopping experience, I use third-party applications for order management, payment processing, and customer communication. These services may collect or process your data as part of their operations. While I do not list every integration here, I ensure that all third-party providers I work with adhere to strong data protection standards. If you’d like to know more about the specific tools I use, feel free to contact me.

Legal Compliance

I comply with privacy laws such as the Maryland Personal Information Protection Act (MPIPA) and other applicable US regulations. In cases where required by law, I may share your personal information with law enforcement or government authorities.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in my practices or legal requirements. If significant updates are made, I will notify you via email or by posting an announcement on the website.

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MEMBER CODE OF CONDUCT

When posting or interacting on membership profiles, please follow these rules:


• No hateful, profane, or disturbing images or language.


• Avoid sharing personal information. I cannot take responsibility for any information you choose to share.


• Harassment of any kind toward me or other members is prohibited.


• Do not promote or sell anything on the Cybermindspeakz Truth website.


• Show respect when communicating with others or with me.


• If inappropriate content or behavior is detected, I reserve the right to remove it and block your access to the site.

 

MEMBER PROFILE PRIVACY


• Member profiles are set to “Member Only View” by default, meaning only other site members can view your profile.


• You can update your profile to public at any time, but please use caution when sharing personal information.


• I value your privacy and encourage all members to be mindful of what they share publicly to maintain a safe and respectful community.

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CONTACT ME

 

If you have any questions or concerns about any of the policies, or if you wish to exercise your privacy rights, please email me here.

Shipping Policy
Return and Refund Policy
Privacy Policy
Member Code of Conduct
Member Profile Privacy
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